Terms of Service

Please read these terms carefully before using our website or services.

Last Updated: August 21, 2022

Welcome to the website of Belmoore Financial Solutions ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website located at [Insert Website URL] (the "Site"), including our online contact form and automated AI chatbot assistant.

PLEASE READ THESE TERMS CAREFULLY BEFORE USING OUR SITE. BY ACCESSING, BROWSING, OR INTERACTING WITH THIS SITE OR ITS FEATURES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE SITE.

1. NATURE OF WEBSITE & DATA COLLECTION

1.1 Informational Purpose Only

This Site is maintained primarily for informational and business presentation purposes. It provides general information regarding our professional services, firm background, and business contact options.

1.2 No Web Accounts or Client Logins

The Site does not offer user accounts, registration features, or client logins. You cannot view, process, or store confidential account information or financial transactions directly through this Site.

1.3 Contact Us Form Protocol

When you submit an inquiry through our website's "Contact Us" form, we require basic contact information (including your phone number and email address) so we can respond to your request.

  • Contact form submissions are transmitted directly to our office via email.
  • We do not store, retain, or process contact form submissions in a database hosted on this website.

1.4 No Tax or Sensitive Financial Records on Site

This Site is not designed for transmitting confidential records. Please do not submit Social Security Numbers, tax returns, bank details, or sensitive financial documents through our basic web contact form or general email. All sensitive tax and accounting records must be submitted via our secure portal (see Section 4.1).

2. AI CHATBOT ASSISTANT & CONDUCT POLICY

Our Site features an automated Artificial Intelligence (AI) Chatbot designed to answer general inquiries about our firm, services, and operating hours.

  • Responses provided by the AI Chatbot are generated automatically for general information only and do not constitute formal tax, accounting, payroll, legal, or advisory advice.
  • Belmoore Financial Solutions makes no warranties regarding the complete accuracy or applicability of automated chatbot responses to your specific financial situation.

2.2 Technical Data Logging

To maintain security, perform system diagnostics, and improve chatbot performance, the AI Chatbot logs interaction technical data. When you interact with the Chatbot, the following data is captured and retained in our security database:

  • Your IP address
  • Time stamps and interaction logs
  • Prompts submitted and AI responses generated

2.3 Acceptable Use & Conduct Monitoring

The AI Chatbot actively monitors all incoming text and prompts for abusive language, profanity, hate speech, threats of violence, security breach attempts, or illegal activity ("Security Violations").

2.4 Automated Three-Strike Deactivation Policy

To maintain system integrity and a safe digital environment:

  • Every user interaction is subject to automated moderation.
  • If a user triggers three (3) Security Violations (such as repeated use of foul language, harassment, or malicious prompt injection), the AI Chatbot will automatically deactivate and block further access for that user/IP session.
  • We reserve the right to report severe threats or malicious hacking attempts to appropriate law enforcement authorities.

3. SERVICES SCOPE & NON-CPA DISCLAIMER

3.1 Scope of Services

Belmoore Financial Solutions provides professional tax preparation, bookkeeping and accounting support, payroll administrative coordination, and general business advisory services to individuals and small-to-medium businesses.

3.2 Non-CPA Status Disclaimer

Belmoore Financial Solutions is an independent business financial services firm and is NOT a Certified Public Accountant (CPA) firm. We do not perform audited financial statements, reviewed financial statements, or formal attestation engagements governed by the American Institute of Certified Public Accountants (AICPA) standards.

3.3 Independent Engagement

Visiting this Site or interacting with our AI Chatbot does not create a professional-client relationship. Official professional services (including tax return preparation, monthly bookkeeping, business advisory, or payroll management) are provided strictly under a separate, executed written Engagement Agreement signed by both you and Belmoore Financial Solutions.

4. THIRD-PARTY PORTALS AND PARTNER SERVICES

4.1 Secure Client Portal (Verifyle)

All document transmission, tax intake forms, sensitive financial statements, and confidential client communications containing Personally Identifiable Information (PII) must be conducted exclusively through our secure third-party portal partner, Verifyle (verifyle.com).

  • Your use of the Verifyle portal is governed by Verifyle’s own Terms of Service and Privacy Policy.
  • Belmoore Financial Solutions is not liable for data breaches, interruptions, or technical issues originating on third-party platforms.

4.2 Payroll Processing Partner (Gusto)

For clients utilizing our payroll management and administrative advisory services, payroll processing, tax withholdings, direct deposits, and tax filings are executed in partnership with Gusto (gusto.com).

  • Belmoore Financial Solutions assists with administrative setup, data coordination, and payroll oversight, but Gusto operates as the independent payroll service provider.
  • Clients are solely responsible for ensuring sufficient funds are available in their operating bank accounts for Gusto payroll impounds and tax deposits.

5. CLIENT RESPONSIBILITIES & DATA RELIANCE

5.1 Client Record Accuracy

For all tax preparation, bookkeeping, and advisory engagements, our work relies entirely on the accuracy, completeness, and timeliness of the information, records, and documentation provided by you.

5.2 No Verification Obligation

We do not independently audit, verify, or authenticate client-provided documents or figures. You retain ultimate responsibility for the truthfulness and accuracy of all financial data, tax documentation, employee records, and business figures submitted to us.

6. TAX DISCLAIMERS & IRS CIRCULAR 230 NOTICE

6.1 General Information Disclaimer

Articles, FAQs, chatbot responses, or tax notes published on this Site are provided solely for general educational context and do not constitute formal tax, legal, or accounting advice for your individual or business situation.

6.2 IRS Circular 230 Notice

In accordance with IRS regulations, any tax advice contained on this Site, within chatbot responses, or in general communications is not intended or written to be used, and cannot be used, for the purpose of avoiding tax-related penalties under the Internal Revenue Code or promoting, marketing, or recommending any tax-related strategy.

7. INTELLECTUAL PROPERTY

All content on this Site—including text, AI Chatbot scripts, graphics, branding, logos, icons, designs, and software—is the property of Belmoore Financial Solutions or its content suppliers and is protected by applicable United States copyright, trademark, and intellectual property laws.

8. PROHIBITED USES

When accessing this Site or using our AI Chatbot, you agree not to:

  1. Attempt to gain unauthorized access to our site hosting servers, databases, or chatbot API infrastructure.
  2. Use scrapers, bots, or automated scripts to extract data or prompt the AI Chatbot maliciously.
  3. Submit foul, threatening, profane, violent, or illegal content via the contact form or AI Chatbot.
  4. Introduce software viruses, worms, Trojan horses, or malicious code to the Site.
  5. Misrepresent your identity or affiliation with Belmoore Financial Solutions.

9. DISCLAIMER OF WARRANTIES

TO THE FULLEST EXTENT PERMITTED BY LAW, THIS SITE, THE AI CHATBOT, AND ALL INFORMATION CONTAINED HEREIN ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.TO THE FULLEST EXTENT PERMITTED BY LAW, THIS SITE, THE AI CHATBOT, AND ALL INFORMATION CONTAINED HEREIN ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

BELMOORE FINANCIAL SOLUTIONS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE OR AI CHATBOT WILL BE UNINTERRUPTED, SECURE, ACCURATE, OR ERROR-FREE.

10. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BELMOORE FINANCIAL SOLUTIONS, ITS OWNERS, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO:r

  • YOUR ACCESS TO OR INABILITY TO ACCESS THIS INFORMATIONAL SITE OR AI CHATBOT;
  • ANY AUTOMATED DEACTIVATION OR TERMINATION OF CHATBOT ACCESS RESULTING FROM SECURITY VIOLATIONS;
  • ANY TAX PENALTIES, INTEREST ASSESSMENTS, OR AUDIT ADJUSTMENTS RESULTING FROM INACCURATE, LATE, OR OMITTED CLIENT DATA;
  • ANY INTERRUPTION, OUTAGE, OR DATA SECURITY INCIDENT OCCURRING ON THIRD-PARTY PLATFORMS INCLUDING VERIFYLE OR GUSTO.

IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF BELMOORE FINANCIAL SOLUTIONS FOR CLAIMS ARISING OUT OF THIS SITE EXCEED $100.00 USD.

11. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Belmoore Financial Solutions, its owners, officers, employees, and representatives from and against any claims, liabilities, losses, damages, or costs (including reasonable legal fees) arising from your violation of these Terms, your misuse of the Site or AI Chatbot, or your submission of inaccurate financial or tax documentation.

12. GOVERNING LAW AND JURISDICTION

12.1 Governing Law

These Terms shall be governed by, construed, and enforced in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law principles.

12.2 Venue

Any legal suit, action, or proceeding arising out of or related to these Terms or this Site shall be instituted exclusively in the state or federal courts located in Lancaster County, Pennsylvania. You irrevocably submit to the personal jurisdiction and venue of such courts.

13. SEVERABILITY AND ENTIRE AGREEMENT

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect. These Terms constitute the entire agreement between you and Belmoore Financial Solutions regarding your use of the Site.

14. CONTACT INFORMATION

If you have any questions regarding these Terms of Service, please contact us at:

Belmoore Financial Solutions

Attn: Legal & Compliance

2173 Embassy Drive

Lancaster, PA 17603

Email: [email protected]

Phone: 717-406-3249

👋 Hi there! Have a tax or accounting question? I'm Bella — ask me anything!